Unified Communications

Innovative solutions that solves today’s business challenges

Unified Communications

Business requires communication. Communication is the foundation of strong business relationships because it fosters trust and loyalty between you and your customers, suppliers, and other stakeholders. Our unified communication solutions help simplify and streamline your communications needs with voice calling, instant messaging, fax, and web conferencing.

We are certified partners of Microsoft Teams, RingCentral and Net Tel One business solutions. Our VoIP communications solutions offer businesses an all-in-one communication solution that will cater to all of your business’ unique communication needs. The system is flexible and can be tailored to suit the communication needs of your phone system as well as your business’ requirements.

Unified Communications

Innovate with Hosted Communications

VoIP solutions offer cost-effective communications and calling over the Internet. With the development of Web 2.0 and broadband Internet technology, VoIP is fast becoming the communication solutions alternative to traditional phone and fax communication services. VoIP services offer traditional outbound call center applications and inbound IVR applications at cost-effective prices, leveraging innovation to create value for your business.

Making Unified Communications Work for Your Business

Costs and Savings

Lower your communication costs exponentially by replacing traditional phone and fax systems with VoIP. The service uses the Internet to carry voice and data communications through a single, effective network. With advancements in Internet technology and broadband Internet, many businesses find themselves with under-utilized network capacity. In this case, implementing a VoIP solution for local and international calls can make good use of the broadband capacity of the business and eliminate costly traditional phone and fax subscriptions.

Increased Flexibility

VoIP solutions allow your company to take advantage of integrated software applications. E-mail, e-fax, and remote voice conferencing are all available wherever the Internet is available. VoIP converters and telephone adapters are portable, easy to install, and do not require a dedicated Internet line to function. The VoIP system allows users to have their own VoIP number thus allowing people to contact you wherever you are with the same number and allowing you to make and receive phone calls, instant messages, and participate in voice and video conferences remotely, even abroad. With our VoIP solutions you can define your own communication experience.

Improves Business Productivity

VoIP provides organizations a simple, complete communications tool that allows both calling and information transfer. Apart from its cost savings, VoIP allows users to perform a variety of tasks with one service. Aside from calling, VoIP technology allows users to send documents and data remotely eliminating the need for fax services. It also allows voice conferencing, video conferencing, and virtual meetings eliminating the need for costly telephone services. Hosted communications use the Internet to translate sound and written information into digital signals and safely transport it over the Internet in real time. This means you can send documents and share information simultaneously while on a call or participating in a video conference, making information sharing simpler and faster. Our VoIP solutions allow you to maximize your communications solutions by pulling together all your communications functions in one system.

Simple and Easy Ownership

Our VoIP services use the RingCentral cloud phone system and Net Tel One, leading VoIP solutions providers. Our VoIP services have the right solution for your company’s communication needs. All our VoIP products are easy to install, simple to use, and require little to no troubleshooting.

We offer the best cloud-based VoIP solution that suits your company’s unique voice, fax, text, and audio communications needs. VoIP uses a single network to perform all its functions, simplifying the communications requirements of your business.

Connect and Collaborate with VoIP

Infranet Solutions helps small and medium businesses assess, discover, and convert to a VoIP communication system. We work with RingCentral and Net Tel One VoIP communication products and make sure that you find the best VoIP solution that suits your company’s communications needs. We offer VoIP services that cater to the flexibility, scalability, and price requirements of any business powered by RingCentral and Net Tel One.

VoIP Frequently Asked Questions: What you need to know about VoIP

Q. Can I use the Internet and VoIP service simultaneously?

While VoIP services require the use of the Internet, most Internet connections like DSL, Fiber, Cable connection, Wireless, and Cellular connections have the bandwidth to support both regular Internet use and VoIP services simultaneously. These different types of Internet connectivity provide excellent connectivity speed ranging from 512kbps to 30mbps. Some internet services reach speeds up to 170mbps for a fiber connection. Only the use of dial-up Internet and satellite Internet connections compromise the use of VoIP. Therefore, using the Internet and VoIP services does not affect the quality of VoIP calls nor does it undermine Internet accessibility.

Q. Do I need to switch numbers with my VoIP service?

Number porting is often regarded as the top VoIP concern among new VoIP users. Number porting is when you continue using the same phone number after switching from one phone service provider to a new one. Number porting is possible for wired or wireless phone services. Our VoIP service partners offer number porting for all new customers. Unless you are moving to a different country, you can bring your existing phone numbers with you when you switch to our VoIP service. Move seamlessly from mobile or landline to VoIP telephone service and see how easy and cost effective our business communications solutions are with VoIP solutions.

Q. Can I contact Emergency Services with VoIP?

Like regular landlines and mobile phones, VoIP phones can call 9-1-1. Compared to traditional landline phones, VoIP is not traceable to your physical address because they are assigned to the IP address of your Internet network connection. However, our VoIP solutions includes workarounds for effective emergency services access. All registered addresses are stored in the VoIP provider database and are made accessible to Enhanced 9-1-1 service. Make sure to keep your registered address updated to get the full service of Enhanced 9-1-1.