InfraNet Solutions IT Services Privacy Policy

Last Updated: August 2025

1. Introduction

InfraNet Solutions, Inc. (“InfraNet”) is committed to protecting the privacy and security of our clients’ data. This Privacy Policy outlines how we collect, use, disclose, and safeguard information provided when our website is visited.

2. Information We May Collect

When contacted through the website, InfraNet may collect the types of personal information such as: Names, contact details, device identifiers, and service usage logs.

3. How We Use Information

We use collected data to:

  • Deliver and improve IT services
  • Monitor system performance and security
  • Respond to service requests and incidents
  • Comply with legal and contractual obligations
  • Communicate about services, updates, and relevant offerings.

4. Data Protection and Security

InfraNet employs industry-standard security measures including:

  • Multi-factor authentication with Identity and device trust enhancements.
  • Encryption at rest and in transit
  • Immutable backups
  • Patch and vulnerability management
  • Role-based access controls

All data is classified as confidential and treated with all reasonable protections.

5. Consent and Communication

Clients may opt into SMS or email communications. Consent is documented electronically and can be revoked at any time by replying “STOP” or unsubscribing from email.

6. Disclosure of Information

InfraNet does not share client data with third parties except:

  • With explicit client authorization
  • As required by law or legal process

All contractors and employees are bound by confidentiality agreements and are subject to monitoring when using company-owned equipment.

7. Monitoring and Usage Policies

  • All activity on InfraNet-managed systems may be monitored for security and performance purposes
  • Internet and email use must comply with InfraNet’s Acceptable Use Policy

8. Data Retention and Disposal

Data is retained only as long as necessary for service delivery, legal compliance, or contractual obligations. We employ secure disposal methods for outdated or unnecessary data, including certified data destruction for physical media.

9. Client Rights

Clients have the right to:

  • Access and review their data
  • Request correction of inaccurate information
  • Request deletion of personal data (subject to legal and contractual requirements)
  • Withdraw consent for non-essential communications

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. Clients will be notified of significant changes via email or through our service portal.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

InfraNet Solutions, Inc.
Email: [email protected]
Phone: 781-356-5858